Privacy Policy

St. Johns Reading Room, LLC — Privacy Policy

Effective Date: October 20, 2026
Website: https://www.stjohnsreadingroom.com

1. Introduction

St. Johns Reading Room, LLC (“St. Johns Reading Room,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of the families, parents, guardians, and customers we serve.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, contact our business, use our educational services, or communicate with us by telephone or text message.

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: Parent or guardian name, telephone number, email address, mailing address, and preferred contact method.

  • Student information: Student name, age or grade level, educational history, reading assessment results, instructional progress, and other information voluntarily provided in connection with our educational services.

  • Communication information: Messages, questions, scheduling requests, and other communications exchanged with our business.

  • Website information: Information such as IP address, browser type, device information, and website usage data, where collected by our website or its service providers.

  • Consent records: Records of permissions, including consent to receive text messages, and requests to stop communications.

Please do not send confidential educational records or sensitive student information by text message unless we have specifically advised you that the method is appropriate.

3. How We Use Information

We may use personal information to:

  • Provide, administer, and improve our reading intervention and educational services.

  • Schedule, confirm, reschedule, or cancel appointments and sessions.

  • Communicate with parents and guardians about attendance, scheduling, billing, service questions, and educational progress when appropriate.

  • Respond to inquiries and provide customer support.

  • Maintain business records, process payments, and fulfill legal obligations.

  • Operate, secure, and improve our website and business systems.

  • Send promotional communications only where permitted and, when required, with your consent.

We use student information for legitimate educational and administrative purposes related to the services requested by the family.

4. Text Messages and Mobile Information

If you provide your telephone number and consent to receive text messages, we may send messages concerning appointments, scheduling, cancellations, service-related updates, and customer support. Promotional messages will be sent only where separately authorized and permitted by applicable law.

We do not sell personal information or share mobile telephone numbers, SMS consent, or text-message opt-in records with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers who help us operate our business and deliver communications, subject to appropriate restrictions.

You may withdraw your consent to text messages at any time by replying STOP or contacting us directly. Withdrawing text-message consent does not affect your ability to request or receive our educational services. We may still communicate with you through other permitted methods.

5. How We Share Information

We may disclose information in the following limited circumstances:

  • Service providers: To companies providing website hosting, scheduling, payment processing, business communications, text messaging, data storage, or other operational support.

  • Legal requirements: When disclosure is required by law, court order, or other lawful process.

  • Protection of rights and safety: When reasonably necessary to protect our business, customers, students, or others, consistent with applicable law.

  • Business transactions: If our business undergoes a merger, acquisition, restructuring, or sale, subject to applicable privacy requirements.

We do not sell personal information. We do not authorize our service providers to use SMS consent or mobile contact information for their own independent marketing.

6. Student and Children's Information

We primarily communicate with parents and guardians regarding our educational services. Parents and guardians should provide contact information and consent for text communications on behalf of their minor children.

We handle student information with care and limit its use to appropriate educational, administrative, and legal purposes. We do not knowingly collect personal information online directly from children under 13 in a manner requiring parental consent without obtaining the consent or providing the notices required by applicable law.

Parents and guardians may contact us to ask about the information we maintain concerning their child, request corrections, or inquire about deletion, subject to applicable law and legitimate recordkeeping requirements.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to provide services, maintain business and educational records, document consent and opt-out requests, resolve disputes, and comply with applicable legal obligations. When information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to applicable retention requirements.

8. Your Choices and Privacy Requests

You may contact us to:

  • Request information about personal data we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of information where applicable.

  • Withdraw consent to receive text messages.

  • Ask questions about our privacy practices.

Some records may need to be retained for legitimate business, educational, legal, or compliance purposes.

9. Third-Party Services and Websites

Our website or business systems may use third-party services, including scheduling, analytics, payment, website hosting, and communications providers. These providers may collect or process information according to their own privacy policies and the services they provide.

We encourage you to review the privacy policies of any third-party services you use.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Material changes will be communicated as required by applicable law.

11. Contact Us

For questions about this Privacy Policy or requests concerning personal information, contact:

St. Johns Reading Room, LLC
Website: https://www.stjohnsreadingroom.com
Business phone: 904-513-0127
Email: info@stjohnsreadingroom.com
Mailing address: 136 Roberts Village Court, Fruit Cove, FL 32259